Account and registration
Do i need to register to play?
Yes. Without a verified account, you won't be able to play our games or place a bet.
When you create an account, you can play in demo mode or with real money, just like in an actual gaming hall or casino. You can then deposit money into your account using the secure online payment methods and withdraw your winnings to your bank account. To register on this online gaming website, you just need to click here and fill in the form. Remember that you must be 18 years old or older to create your account.
Do I have to pay to register?
No. Registration on our platform is completely free. Once registered, you can make the first deposit to start playing casino games or betting on your favourite sports.
I live outside of Belgium. Can I still create an account?
No. Our website is only accessible to players who live in Belgium.
Unfortunately, it is not possible to create an account from other countries. You must currently be a resident of Belgium.
Do I need to verify my account when I register?
Yes. The verification of your account is a legal obligation imposed by the Gaming Authority (BGC) in Belgium. When you register, you are asked to enter your personal details truthfully. This information is then verified by an email sent to you to verify your account.
Without a verified account, you cannot play or bet with us.
I have not received a verification email, what should I do?
If you have not received a verification email, it may have ended up in your spam folder.
You can try again to provide us with the correct e-mail address.
Didn't receive an email at all? Don't worry, contact our customer service, and they will send you the link to confirm your account.
I no longer want to receive emails or other notifications. Where can I set this up?
You don’t want to get our emails and communications anymore? We’re sad, but we understand. To unsubscribe from the mailing list, go to your account settings or contact our customer service. However, when you turn this off, you run the risk of missing out on fun promotions and events.
I want to close my account
We’re sorry to see you go! Didn’t you find what you were looking for? We would like you to know that we do our best to offer you the best gaming and betting experience to meet your expectations.
Do you want to leave because you are afraid of developing a gambling addiction? Remember several tools allow you to control your activities, such as a deposit limit. If you want to be denied access to physical casinos, gaming halls, and online casinos, you can fill out the Request for denied access to class I and II gaming establishments and betting shops.
You can also take a Playing Break in the Responsible Gaming section in your account settings.
Of course, it is possible to close your account in your account settings, but unfortunately, you cannot delete your data. This is because players who close their account can no longer be allowed to create a new account, but because otherwise, we can no longer meet other legal requirements. If you want to know what the possibilities are, please contact our customer service.
Can I change my personal data?
Personal data is filled in truthfully during registration, which means that this cannot simply be changed. If you have moved or received a new phone number or bank account number, please contact our customer service, they can help you change already verified personal data.
A piece of evidence may be requested. This is the only way we can update and verify your data.
Can I change my bank account number?
It is only permitted to pay from or to an account number that is in your possession. This means that this cannot simply be changed. If your account number has changed, please contact our customer service and let them know.
Please also send proof of your new account number on which your name, address and IBAN are visible for verification. Please note that this document must not be older than 3 months.
You can add a new verified bank account number to withdraw your winnings, however at a time, only one verified active account will be taken into consideration.
I have forgotten my username and password. How can I retrieve them?
What a pity that you have forgotten your login details. Don't worry! You can use your email address (where you created your account with) to request a new password. Go to login and press the option "forgot password". You can also reset your password using this form. You will receive a recovery link from us in your email to be able to set a new password. This usually only takes a few minutes.
Check your spam folder or contact our customer service if you do not receive this email.
I forgot the email address I registered with. What can I do?
Try to login using your username instead.
If you have forgotten your email address, please contact customer service. The identification procedure must be completed to verify your identity. Our customer service representative will help restore your email.
I am no longer able to log in to my account. Why?
If you can no longer log in to your account, there are several possible reasons. For more information, please contact our customer service. They will be able to explain to you exactly what it takes to reopen your account.
I think my account has been hacked. What should I do?
If you think your account has been hacked, the first thing to do is change your password. How? Log in to your account and choose a new password in your settings.
Then contact our team by live chat, phone numbers provided on the website or by sending an email to the following address: firstname.lastname@example.org
Can I reopen my account?
It is best to contact our customer service. They can check for you whether the account can be reopened without any problems.
There are several possible reasons why your account is closed. We may therefore need to give you a cool-off period of 7 days before your account can be reopened. If you have requested this Playing break, you will have to wait for that period. Our customer service representative can tell you how long your account will remain closed.
Account and Registration: Frequently Asked Questions (FAQ)
Welcome to Starcasinodice's Account and Registration FAQ page! Here, we aim to provide you with all the information you need to navigate through the account management process. Whether you're a new player or a seasoned gambler, this page covers all the essential aspects of creating and managing your account. Sign up today and get ready to experience the best online casino in Belgium!
How to Register?
Creating an account at Starcasinodice is quick and hassle-free. Simply visit our website at starcasinodice.be and click on the Register button. Fill in the required details, such as your name, email address, and preferred password, and you're good to go! Rest assured that your information is secure and protected through our state-of-the-art encryption technology.
Account Security and Privacy
At Starcasinodice, your security and privacy are our top priorities. We take every measure to ensure that your personal and financial information is safeguarded. We adhere to strict security protocols and industry standards to provide you with a safe and secure gaming environment. Rest easy knowing that your details are always kept confidential and protected from unauthorized access.
If you've forgotten your password, worry not! We've got you covered. Simply click on the Forgot Password? link on the login page, and we'll guide you through the recovery process. Just ensure that you have access to the email address you used to register, and we'll send you a link to reset your password. It's that easy!
If you ever decide to close your Starcasinodice account, we respect your choice. To close your account, please contact our customer support team through our Contact Us page. They will assist you in closing your account and provide any necessary information. Remember, our dedicated support team is available to help you with any concerns or issues you may have.
Thank you for choosing Starcasinodice for your online gambling needs. We strive to provide you with the best user experience, ensuring your time with us is both exciting and rewarding. If you have any further questions regarding account registration or management, please don't hesitate to reach out to our knowledgeable support team. Happy gaming!
How do I create an account on Starcasinodice?
To create an account on Starcasinodice, simply click on the "Sign Up" button located on the top right corner of the website. Fill in the required information, such as your email address, unique password, and personal details. Once completed, click on the "Create Account" button and you're all set!
Is my personal information safe and secure on Starcasinodice?
Yes, absolutely! At Starcasinodice, we take your privacy and security very seriously. We employ the latest encryption technology to ensure that your personal information is protected at all times. Rest assured that your data will never be shared with third parties without your consent.
What should I do if I forget my account password?
If you forget your account password, don't worry! Simply click on the "Forgot Password" link on the login page. Enter the email address associated with your account, and we will send you a password reset link. Follow the instructions in the email to create a new password and regain access to your account.
Can I have multiple accounts on Starcasinodice?
No, according to our terms and conditions, each player is allowed to have only one account on Starcasinodice. Creating multiple accounts can result in the suspension or termination of all your accounts. We encourage fair play and responsible gaming.
How do I update my account information on Starcasinodice?
To update your account information on Starcasinodice, simply log in to your account and click on the "My Account" or "Profile" section. From there, you can edit your personal details, contact information, and any other relevant information. Remember to click on the "Save" or "Update" button to save your changes.