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We have updated the following contracts. Please read and confirm them:

On the 20th of October the rules for deposit limits are changing: <bold>your weekly deposit limit of €{current} will reset to €200 and the daily and monthly deposit limits will disappear.</bold><br><br>
If you want to keep your current weekly deposit limit, click the checkbox below and we will take care of the rest.<br><br>
<bold>You don't want this? No worries!</bold> Your weekly deposit limit will be set to €200 and you can keep playing as usual.

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You can log in to your account using your nickname, email or mobile phone number (if provided). When you can't remember your email or phone number, you can visit us in one of our <pp>gambling halls</pp> to retrieve your nickname. Please note that you need to be 21 years or older, permitted to enter the casino and be in the possession of a Belgian electronic identity card.

You can reset your password online using <pp>this form</pp>. After submitting, we will send you an email containing a link that enables you to choose a new password. If you don't have access to your email, you can visit us in one of our <po>gambling halls</po> to reset your password using your Belgian electronic identity card. Please note that you need to be 21 years or older, permitted to enter the casino and be in the possession of a Belgian electronic identity card.

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Status points decrease by 0,7% every week. Make sure to play on a regular basis to keep your status level. Starcoins will never decrease unless you use them to buy something from the Starshop.

You earn Starcoins for every cash bet you make. f you place a cash bet on a casino game, you earn 0.05 Starcoins for every euro you bet. For most games, the full bet contributes to your earned Starcoins. For VideoPoker, only 30% of the total bet contributes. The cash bet of table games contributes 10%, with the exception of Roulette which doesn't contribute at all. The bets of Dice Games contribute 50%. In sports, an odd of 1,7 or higher is needed. You should at least earn 0.01 Starcoins per bet for it to be added to your Starcoins balance.

You reach the next status level by earning and collecting a predefined amount of status points. A higher status level gives you access to more benefits. If you use your earned Starcoins to buy something, this will not affect your status level.

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You can rapidly and safely deposit online using your bank card (Maestro or Bancontact) or using prepayed cards (PaysafeCard or Ukash). Visit the <pp>deposit page</pp> to make an on online deposit. While deporting money, follow the instrucitons carefully to complete the deposit. Do not hesitate to contact support if a problem occurs. If you prefer not to deposit digitally through one of the offered payment methods, you can also deposit money on your online account in one of our <po>gambling halls</po>. Please note that you need to be 21 years or older, permitted to enter the casino and be in the possession of a Belgian electronic identity card.

The sum of your balance and active promotion is the total amount of money that can be used to play. Note that only your balance can be withdrawn. Promo credits must complete the playthrough before these credits are transferred to your balance.

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We work hard to process winnings as quickly as possible. However, you might still experience a small delay for the payout, even if the bet has been settled. In case the delay takes longer than 30 minutes, please contact support mentioning the bet ID so we can help you as soon as possible. Casino games winnings are always paid immediately during the game.

To withdraw money, visit the <pp>withdrawal page</pp> where you will be able to request a withdrawal to your bank account. You can also request a cash withdrawal in one of our <po>gambling halls</po>. For your safety, we may ask you to supply some documents before completing the transaction. We will notify you when the transaction has been processed or when the money is ready for withdrawal at the selected gambling hall. Depending on your bank, a bank transaction can take up to 10 days from the moment the transaction has been made. Please note that you need to be 21 years or older, permitted to enter the casino and be in the possession of a Belgian electronic identity card. Any withdrawal will cancel all active promotions, available promotions and risk free bets.

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